Thanks for your interest in our business! Please follow the simple directions below to submit your samples. Remember, if you have any questions or concerns before, during, or after the submission, please feel free to contact our technical support. We also encourage you to contact us for a free consultation on your project if you are not sure whether our service can help you.
First, from our Catalog, choose Services, and then choose the service you would like. After telling us the detail of your samples, you then click Add to cart. Follow directions to checkout, review, and submit your order. An invoice will be send to your registered email account. Please click the Print icon on the top of the invoice to print out your invoice and attach it to your actual shipment in the next step. You will be asked to log in or register a new account as a first time user during checkout. Please keep the user name and password in a safe place so that you can check the status of your order online. You also need your account for future orders and check your order history.
Second, ship the samples AS WELL AS your invoice printout from above step. For protein ID project, in general gel samples may be shipped at room temperature via any express service from either a shipping company or US postal office. A good practice is to pack these microtubes (each tube contains one gel band) in a 50 ml centrifuge tubes. Use KimWipes to occupy any empty room if the 50 ml tube is not full and cap it tightly. Any shipment should contain a copy of invoice printout and a gel picture labeled with each target band labeled.
All solution samples must be shipped in a dry ice container with express service.
Now, just relax and your protein ID results will be in your email within about one week after we receive your samples. Again, please feel free to contact our technical support for any questions and concerns.